Form Submission

Stage 3 Appeals Form

Before submitting an Appeal

Please refer to our Complaints and Appeals Policy and Procedures.

Appeal of Grade - Please DO NOT submit this form. Instead, please speak with your lecturer and/or Unit Coordinator for the appropriate process to be followed.

Stage 3 Appeal – Key Points for Students

A Stage 3 Appeal is a process where a student disputes:

1 - The outcome of a Stage 2 Formal Complaint:

You have 10 business days from receiving the Stage 2 Complaint Outcome to submit this Appeal Form. If the appeal is not submitted within this time frame, the outcome will be considered accepted and the complaint will be closed.

You can appeal a Stage 2 Complaint outcome if you believe:

The decision ignored relevant facts or evidence.
There was bias, prejudice, or a conflict of interest.
There was a significant policy or procedure error in handling your complaint.
New, relevant evidence has become available that was not reasonably accessible at the time of the original decision.

Appeals cannot be based solely on disagreement with academic judgment if the original decision followed approved academic policies.

2 - Notice of Intent to Report (ITR), or an unsuccessful application for; refund, leave of absence, provider transfer or credit & RPL

For all other appeal reasons relevant to Section 2, please refer to the applicable submission timeframes outlined in the relevant formal correspondence or in the associated policies and procedures.

Your appeal must explain your grounds, include supporting evidence, and state the outcome you want. Only evidence available during earlier stages will usually be considered.

On receipt of a valid internal appeal, you will be provided with written confirmation, and where appropriate, may be asked to attend a hearing in person or by alternative means at no cost. You will not face discrimination or victimisation for lodging an appeal.

Please indicate the nature of your appeal. *

Please write down the Stage 2 Complaint request number *

For Appeals relating to the outcome of a Stage 2 Complaint, please indicate the grounds for your appeal. *

The decision ignored relevant facts or evidence
There was bias, prejudice, or a conflict of interest
There was a significant policy or procedure error in handling your complaint
New, relevant evidence has become available that was not reasonably accessible at the time of the original decision

Personal Details

Campus *

Course *

Contact Details

Preferred Contact Method *

Telephone
Email

Title of Appeal *

Appeal Summary - Please outline the reasons for your appeal. *

PRIVACY NOTICE

The information provided on this form will be used exclusively to resolve your appeal/complaint. None of the information you provide on this form will be disclosed to anyone outside of this business unless we are required to do so by law OR where your permission has been provided.

Acknowledge Education may be required disclose your personal information as part of the external appeals process to commonwealth and State or Territory government departments and authorised agencies. Please note that we will keep a written record of your complaint/appeal/ including the outcome and reason for outcome.

DECLARATION

I declare that the information provided in this form and any attachments is, to the best of my knowledge, true and correct. I understand that the information provided will be used to process my academic complaint/appeal in accordance with Acknowledge Education's policies and procedures.

Form Title

Stage 3 Appeal Form